Support

Looking for assistance with order/delivery status, parts, or troubleshooting? Please contact your seller below.

Country Distributor
Austria Spofact
service@spofact.com
Bulgaria Vista
info@vistafitnessstore.com
Belgium NRG Fitness
info@nrgfitness.nl
Canada BowFlex Inc.
technics@bowflex.com
China Fu Rui Sports Development Co., LTD
sxl@step-by-step.cn
Croatia SportFit
info@sportfit.hr
Cyprus Elatis
info@elatis.com.cy
Czech Republic Duvlan
info@duvlan.com
Denmark Sagatrim
service@sagatrim.dk
Estonia Multisportas
info@multisportas.ee
France Training Series
sav@training-series.com
Germany Spofact
service@spofact.com
Greece Mekma
service@mekma.gr
Hungary Pan-Trade
szerviz@pan-trade.hu
India Acme Fitness
service@acmefitness.com
Indonesia Ace Hardware
spv.csservicecenter@acehardware.co.id
Israel Abir Sport
abirs@zahav.net.il
Italy If product was purchased on Amazon (sold by Amazon), Decathlon, or Fitshop, please contact bowflex@riparazionetapis.com

For all other retailers, please contact assistenza@garlando.it
Japan Think Fitness
ec-info@thinkgroup.co.jp
Latin America BowFlex Inc.
latamservice@bowflex.com
Latvia Multisportas
info@multisportas.lt
Lithuania Multisportas
info@multisportas.lt
Luxembourg NRG Fitness
info@nrgfitness.nl
Malaysia 21 Beyond
curine@21beyond.com.my
Netherlands NRG Fitness
info@nrgfitness.nl
Pakistan Shoaib Sports
z_shoaib@hotmail.com
Philippines SportFit Inc
support@sportfitinc.com
Poland Bacha
info@bachasport.pl
Romania Wellness Solutions
contact@wsi.ro
Russia Salon of Sports
service@wellfitness.ru
Saudi Arabia Sporta
info@sporta.com.sa
Singapore Gymsportz
Sales@gymsportz.sg
Slovakia Duvlan
info@duvlan.com
Slovenia SportFit
info@sportfit.hr
Switzerland isports AG
service@isports.ch
Thailand Sport Solution
NLS_TH@sportsolutionthailand.com
Turkey Finspor
servis@finspor.com.tr
UK/Ireland If product was purchased at Fitness Superstore, please contact nautilus@helpdesk-extra.co.uk for maintenance and service support. For other enquiries, please contact Fitness Superstore

If product was purchased at Powerhouse Fitness, please contact Powerhouse Fitness

If product was purchased on Amazon, please contact EMEAService@bowflex.com
Ukraine Fitnessolution
support@ukrfitness.com.ua