Support

Looking for assistance with order/delivery status, parts, or troubleshooting? Please contact your seller below.

Country Distributor
Austria Spofact
service@spofact.com
Bulgaria Vista
info@vistafitnessstore.com
Belgium NRG Fitness
info@nrgfitness.nl
Canada BowFlex Inc.
technics@bowflex.com
China Fu Rui Sports Development Co., LTD
sxl@step-by-step.cn
Croatia SportFit
info@sportfit.hr
Cyprus Elatis
info@elatis.com.cy
Czech Republic Duvlan
info@duvlan.com
Denmark Sagatrim
service@sagatrim.dk
Estonia Multisportas
info@multisportas.ee
France Training Series
sav@training-series.com
Germany Spofact
service@spofact.com
Greece Mekma
service@mekma.gr
Hungary Pan-Trade
szerviz@pan-trade.hu
India Acme Fitness
service@acmefitness.com
Indonesia Ace Hardware
spv.csservicecenter@acehardware.co.id
Israel Abir Sport
abirs@zahav.net.il
Italy If product was purchased on Amazon (sold by Amazon), Decathlon, or Fitshop, please contact bowflex@riparazionetapis.com

For all other retailers, please contact assistenza@garlando.it
Japan Think Fitness
ec-info@thinkgroup.co.jp
Latin America BowFlex Inc.
latamservice@bowflex.com
Latvia Multisportas
info@multisportas.lt
Lithuania Multisportas
info@multisportas.lt
Luxembourg NRG Fitness
info@nrgfitness.nl
Malaysia 21 Beyond
curine@21beyond.com.my
Netherlands NRG Fitness
info@nrgfitness.nl
Pakistan Shoaib Sports
z_shoaib@hotmail.com
Philippines SportFit Inc
support@sportfitinc.com
Poland Bacha
info@bachasport.pl
Romania Wellness Solutions
contact@wsi.ro
Russia Salon of Sports
service@wellfitness.ru
Saudi Arabia Sporta
info@sporta.com.sa
Singapore Gymsportz
Sales@gymsportz.sg
Slovakia Duvlan
info@duvlan.com
Slovenia SportFit
info@sportfit.hr
Switzerland isports AG
service@isports.ch
Thailand Sport Solution
NLS_TH@sportsolutionthailand.com
Turkey Finspor
servis@finspor.com.tr
UK/Ireland If product was purchased at Fitness Superstore, please contact nautilus@helpdesk-extra.co.uk for maintenance and service support. For other enquiries, please contact Fitness Superstore

If product was purchased at Fitshop/Powerhouse Fitness, please contact Fitshop/Powerhouse Fitness

If product was purchased on Amazon, please contact EMEAService@bowflex.com
Ukraine Fitnessolution
support@ukrfitness.com.ua